Refund policy
Refund & Return Policy – Riwaje Clothing Store.
Returns
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
To be eligible:
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Item must be unused, unworn, with tags
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In original packaging
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Proof of purchase required
To start a return, email us at findoutsarang@gmail.com.
Returns must be approved before sending. Items sent without approval will not be accepted.
Return Address: [Insert Return Address]
Damaged or Wrong Items
Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
We do not accept returns for:
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Sale items
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Gift cards
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Customized or personalized products
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Beauty/personal care items
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Hazardous or perishable goods
Exchanges
To exchange an item, please return the original item and place a new order after approval.
Refunds
Once we receive and inspect your return, we will notify you.
If approved, refunds will be issued to your original payment method within 10 business days.
If 15 business days have passed after approval and you have not received your refund, please contact us at findoutsarang@gmail.com.